Terms of Use
The agreement between you and Pira Studios for using Travel Life.
- These terms
- Your account
- Travel Life Pro
- Your content
- Trips and sharing
- Acceptable use
- Bookings and other services
- Travel information and AI
- Our app and licence
- Ending your use
- Disclaimers
- Limitation of liability
- Governing law and disputes
- App Store terms
- Changes
- Contact
These terms
These Terms of Use are an agreement between you and Pira Studios, of Toronto, Ontario, Canada ("we", "us"), for using the Travel Life apps for iPhone and Android and the website at travel.lifecentral.io (together, "Travel Life"). By creating an account or using Travel Life you agree to them. If you do not agree, do not use Travel Life. Our Privacy Policy explains how we handle your information.
Your account
- You must be at least 13 years old. If you are under the age of majority where you live, you need a parent or guardian's permission, and they accept these terms for you.
- Give accurate information, keep your sign-in secure, and tell us at developerpira@gmail.com if you think someone else has used your account. You are responsible for what happens under your account.
- Your display name (handle) must not impersonate anyone or mislead people about who you are.
- One account is for one person.
Travel Life Pro
Travel Life is free to use. Travel Life Pro is an optional subscription that adds extra features, described in the app and on our pricing page.
- Plans and price. Pro is offered monthly ($3.99 a month) or yearly ($29.99a year), or the price the App Store or Google Play shows in your currency, plus any taxes. The price you see before you confirm the purchase is the price you pay.
- No free trial. Payment is taken when you confirm the purchase.
- Automatic renewal. Your subscription renews automatically at the end of each period at the then-current price, and your store account is charged for the next period, unless you cancel before it renews. On the App Store, turn off auto-renew at least 24 hours before the period ends; Apple may charge within the 24 hours before.
- Managing and cancelling. Subscriptions are sold and billed by Apple (App Store) or Google (Google Play), not by us. Manage or cancel yours in your App Store or Google Play account settings, or from Travel Life's Settings → Manage subscription. Cancelling stops the next renewal; Pro stays on until the end of the period you paid for.
- Refunds. Refunds are handled by Apple or Google under their refund policies; we cannot issue them ourselves. For App Store purchases, request one at reportaproblem.apple.com; for Google Play, see Google Play's refund help. Nothing in these terms limits any refund right you have under the law where you live.
- Deleting your account does not cancel your subscription. Cancel it in the App Store or Google Play first, or it will keep renewing.
- Pro on shared trips. Some Pro features work for everyone on a trip where at least one member has Pro. If that member's Pro ends or they leave, those features stop for the trip. Nothing you made is deleted when Pro ends.
- Changes to Pro. We may add, change or remove Pro features. If we raise the price, Apple or Google will tell you before it applies, and where required ask for your agreement.
- Restoring purchases. Pro is tied to your Travel Life account. Use Settings → Restore purchases if Pro does not show on a new device.
Your content
You own what you add to Travel Life: your trips, plans, notes, photos, documents, messages and everything else ("your content"). So that we can run the app, you give us a worldwide, non-exclusive, royalty-free licence to store, copy, process, display and transmit your content, only to provide Travel Life to you and to the people you share it with (for example, making a photo smaller so it loads quickly, or showing your plans to your trip's members). This licence ends when your content is deleted, except for copies the people you shared it with keep in their trips and backups that are still being overwritten.
You are responsible for your content. Only add content you have the right to share, and do not upload other people's personal information (such as passport scans) without their permission.
Trips and sharing
- Everyone on a trip can see and, depending on the trip's settings, change its content. Only invite people you trust.
- Anyone with a trip's invite code or link can ask to join it. Share invites carefully.
- The trip's admin can change its settings, remove members, hand the trip to another member, or delete the trip and everything in it for everyone. If the admin deletes their account, the trip passes to another member.
- When you leave a trip or delete your account, what you added to that trip stays with it for the other members, as our Privacy Policy explains.
- Expenses, splits and balances in Travel Life are a record you and your trip's members keep. Travel Life does not move money between people and is not responsible for debts between members.
Acceptable use
Do not use Travel Life to:
- break the law or help anyone else break it;
- harass, threaten, bully, impersonate or discriminate against anyone;
- share content that is illegal, sexually explicit, hateful or violent, or that sexualises minors;
- share content that infringes someone else's copyright, trademark, privacy or other rights;
- send spam, scams, malware or unwanted advertising;
- collect other members' information, or use contact matching to find people who do not know you;
- get around limits, usage caps or Pro, access accounts or data that are not yours, or interfere with or overload our systems;
- copy, scrape, reverse engineer or resell Travel Life, except where the law allows it.
You can report or block a member in the app. We may remove content and suspend or close accounts that break these terms.
Bookings and other services
- Viator. Tours and activities in Travel Life come from Viator. When you book one, your booking, payment, cancellation and refund are with Viator under Viator's terms, not with us. We are not a travel agent, do not sell travel, and are not responsible for the activity or its operator. We may earn a commission.
- Your own bookings. Stays, flights, reservations and other bookings you add to Travel Life are made with those providers. Travel Life keeps a copy for your trip; it does not make, change or cancel the booking.
- Google Maps. Maps and place information are provided by Google. By using them you also agree to the Google Maps/Google Earth Additional Terms of Service and the Google Privacy Policy.
- Other services. Sign-in with Google or Apple, embedded videos and links to other websites are provided by those companies under their own terms. We do not control them.
Travel information and AI
Travel Life helps you plan, but it is not travel, legal, financial, health or safety advice. Place details, opening hours, travel times, prices, exchange rates, weather and suggestions come from third parties or are estimates, and can be wrong or out of date. Itinerary ideas, packing and to-do suggestions, receipt scans and booking imports are produced by AI and can be incomplete or wrong. Always check important details (such as entry and visa rules, flight times, bookings and amounts) with the airline, provider or official source before you rely on them.
Our app and licence
Travel Life, its design, code, name and logo belong to us or our licensors. We give you a personal, non-exclusive, non-transferable, revocable licence to use the app on devices you own or control, under these terms and the rules of the store you got it from. We may update, change or stop parts of Travel Life. If you send us ideas or feedback, we may use them without owing you anything.
Ending your use
You can stop using Travel Life at any time and delete your account in Settings → Delete account. We may suspend or close your account if you seriously or repeatedly break these terms, if the law requires it, or to protect other members, and we will tell you when we can. If we stop offering Travel Life altogether, we will give you reasonable notice. Sections that by their nature should continue (such as your content licence for copies others keep, disclaimers, limitation of liability and governing law) continue after your use ends.
Disclaimers
To the extent the law allows, Travel Life is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not promise that Travel Life will be uninterrupted, error-free or that content will never be lost; keep your own copies of anything important, such as tickets and travel documents.
Some places do not allow these exclusions. If you are a consumer, you keep every right the law where you live gives you, including under Ontario's Consumer Protection Act, 2002, and nothing in these terms takes those rights away.
Limitation of liability
To the extent the law allows, we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, data, bookings, trips or travel costs, arising from your use of Travel Life. Our total liability for any claim relating to Travel Life is limited to the greater of the amount you paid for Travel Life Pro in the 12 months before the claim, or CAD $50.
These limits do not apply to liability that cannot be limited by law, such as for death or personal injury caused by our negligence, or for fraud.
Governing law and disputes
These terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there. Before starting a claim, please email us at developerpira@gmail.com so we can try to fix the problem. Any dispute will be heard by the courts of Ontario, sitting in Toronto, unless the law where you live gives you the right to bring it in your local courts.
App Store terms
If you got Travel Life from Apple's App Store, these terms also include the following, and Apple's Licensed Application End User License Agreement applies where these terms do not cover something:
- These terms are between you and us, not with Apple. We, not Apple, are responsible for Travel Life and its content.
- Your licence lets you use Travel Life on Apple devices you own or control, as the App Store's Usage Rules allow.
- Apple has no obligation to provide maintenance or support for Travel Life. Contact us for support.
- If Travel Life fails to meet a warranty that applies to it, you can tell Apple and Apple will refund the purchase price (if any) for the app. To the extent the law allows, Apple has no other warranty obligation for Travel Life; any other claims, losses or costs from a failure to meet a warranty are our responsibility to the extent these terms do not exclude them.
- We, not Apple, are responsible for handling any claims by you or a third party about Travel Life, including product liability claims, claims that it fails to meet a legal or regulatory requirement, and claims under consumer protection, privacy or similar laws.
- If someone claims that Travel Life or your use of it infringes their intellectual property, we, not Apple, are responsible for the investigation, defence, settlement and discharge of that claim.
- You confirm that you are not located in a country subject to a U.S. Government embargo or designated by it as a "terrorist supporting" country, and that you are not on any U.S. Government list of prohibited or restricted parties.
- You must also follow the terms of any third-party service you use with Travel Life, such as your mobile carrier.
- Apple and its subsidiaries are third-party beneficiaries of these terms, and once you accept them Apple may enforce them against you.
If you got Travel Life from Google Play, Google Play's terms of service also apply to your download and purchases.
Changes
We may update these terms as Travel Life changes, and will change the date at the top. If a change is significant, we will tell you in the app or by email before it takes effect. If you keep using Travel Life after that, you accept the new terms; if you do not, you can stop using it and delete your account.
If any part of these terms cannot be enforced, the rest still applies. If we do not enforce a term straight away, we can still enforce it later. You may not transfer these terms to anyone else; we may transfer them to a company that takes over Travel Life, including one we control.
Contact
Pira Studios, Toronto, Ontario, Canada
developerpira@gmail.com